Migration planning
Switch laundry software with a clear cutover plan.
Bring your current workflow and available exports. We’ll review the supported data, configuration and onboarding requirements before agreeing the move.
Start with the records that matter
List customers, addresses, preferences, open orders, service prices, memberships, remaining allowances and reporting history. Confirm which records your current provider can export and which need separate handling. Use anonymized samples for the initial review.
Map the meaning, not just the columns
A bag balance is not a pound allowance. A canceled plan is not active credit. Agree how statuses, renewal dates, rollover rules and customer notes map to the new configuration. Review unresolved fields with your team instead of silently guessing.
Review payments separately
Customer exports do not automatically move payment credentials or active billing arrangements. Confirm supported migration options with the payment providers and plan any customer action required. Do not send card numbers in a spreadsheet.
Run a controlled evaluation
Use the order-by-order demo checklist to verify booking, dispatch, production and invoices. If you run systems in parallel, assign one source for each real order and payment so customers are not booked or charged twice.
Agree scope and costs before launch
Confirm migration responsibilities, supported formats, timing, fees and any founding-plan offer in writing. Review current Tama OS pricing; do not assume a promotional migration offer applies to every plan or data set.
Cut over when the workflow is ready
Check customer communications, public booking links, staff access and reconciliation of open orders. Keep a rollback plan and a copy of the approved source exports. A date on the calendar should not replace proof that the new workflow is ready.
Tell us your platform, operating model and the records you need to move.
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